1 1
3 months
to use them
Monthly
usage report
Top up
any time

Need an extra hand?

Support Blocks

Whether it's ad-hoc tasks or ongoing support, our pre-paid support hours give you the flexibility and value you need to keep your business running smoothly. Choose the package that fits your needs and enjoy transparent pricing with no surprises. 

$300 $75/hr
Save $20 against the ad-hoc rate
Choose your block
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Ad-hoc support without a block is normally $80/hr. Prices in USD.

Use your hours for
  • Fixing bugs or errors
  • Customizing themes and layouts
  • Building landing pages
  • Adding new features or functionalities
  • Setting up promotions, discounts, and bundles
  • Support and training

Why pre-pay for support hours?

No hidden costs.Know exactly what you're paying upfront, with clear expectations.
Flexibility.Use your hours as needed within 3 months of purchase.

How it works

1. Select the support block (4, 10 or 20 hours) to suit your business's needs.
2. At the end of each month, we'll send you a report detailing hours used so you can keep track of your balance.
3. Top up whenever you need more support.

Who you'll be working with

As your Shopify partners in crime, we bring real-world eCommerce experience to the table, helping you create a Shopify store that's not just beautiful but primed to grow your business.

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How it works

01

Select the support block — 4, 10 or 20 hours — to suit your business's needs.

02

At the end of each month we send a report detailing hours used, so you can keep track of your balance.

03

Top up whenever you need more support. Nothing expires without warning.

Not sure how many hours you need?

Tell us what's on your list and we'll give you an honest estimate before you buy anything.

Book a 30-minute chat