About us

A small team, deliberately.

The Indie Collab is a boutique Shopify studio. We design and build stores for independent brands, run the email that keeps their customers coming back, and stay on hand long after launch. You work with the people doing the work — no account managers in between.

300+
Shopify stores launched, optimised and scaled
4
countries — NZ, Australia, the US & the Philippines
The Indie Collab team working together
Why we exist

Good small businesses lose sales to websites that let them down. That's the whole reason we're here.

Our story

Started with one store, then another.

Zahn started The Indie Collab after years inside e-commerce, watching good products get held back by stores nobody had thought hard enough about. One build led to another, and word travelled.

Three hundred stores later, the shape of the thing hasn't changed much. A tight team of specialists, working directly with founders, on stores that have to earn their keep.

Who we work with

Small business is our bread and butter.

Around half our work is helping independent brands launch or grow — fixed-scope packages, clear pricing, and a store that finally does the product justice. The other half is deeper conversion and fractional CMO work for established brands with traffic to play with.

Independent retail & DTC Makers & consumer products Training & services Established brands scaling

How we work

Four things we hold to, on every project, whatever the size.

You talk to the people building it

No handoffs to a team you've never met. The designers and developers on your store are the ones in your calls.

Fixed scope, fixed price

We scope it properly before anything starts, so you know what you're getting and what it costs. No hourly surprises.

Design that has to earn its keep

Pretty is the start, not the point. Every decision gets weighed against whether it helps someone buy.

We hand it over properly

You get a personalised guide to editing your own site. Staying dependent on us shouldn't be the business model.

Credentials

Certified where it counts.

Shopify and Klaviyo Partners, with a 5/5 rating on the Shopify Partners Directory across quality and communication.

View our Shopify Partner listing ↗
Shopify Partner badge
Klaviyo Partner badge
5/5
Quality, on every review
5/5
Communication, on every review

Let's collab.

A 30-minute chat, no pressure. Tell us where your store's at and we'll tell you honestly what we'd do next.